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IT Support Specialist

Locomation, Inc. is bringing together leading experts in robotics and transportation to revolutionize the trucking industry. Locomation is making trucking safer and transportation more efficient through automated driving technology. With our headquarters located in Pittsburgh, PA, we are building a high-performance team excited by complex engineering challenges and passionate about shaping the future of transportation.

We are recruiting top talent to be a part of our growing, fast-moving and execution-oriented team. We welcome people from all backgrounds who seek to help build this future. We want you here at Locomation, if you have a collaborative spirit and curiosity.

About Your Work:

  • Provision new hardware and software for new hires
  • Manage inventory of IT hardware and accessories
  • Respond to user support issues via ticketing and other channels to provide end user support.
  • Assist on-boarding and off-boarding of employees with Recruiting & HR teams
  • Improve processes & systems
  • Develop and maintain installation and configuration procedures
  • Contribute to and maintain system standards

About You:

  • Excellent communication skills and ability to document and explain technical details clearly and concisely
  • Experience with developing on-boarding and off-boarding procedures
  • Proven ability to learn new technologies quickly to a high level of proficiency  
  • Expertise with modern Cloud provider platforms including JIRA, G-Suite Admin, GCP
  • Familiarity with various operating systems and platforms including Ubuntu Linux, OSX, & Windows
  • Proficiency developing and deploying workstation OS images
  • Ability to take initiative and work independently as well as with a team

Nice to Haves:

  • Scripting / programming in Python or other
  • Bachelor's degree in computer science or a related technical field, or equivalent professional work experience
  • JIRA, G-Suite Admin, Google Meeting deployments, VPN support
  • CompTIA Linux+ certification

*Please note this job description is not designed to cover or contain a comprehensive listing of responsibilities that are required of the employee for this job. 

Locomation, Inc. is an Equal Opportunity Employer that welcomes applications for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable laws and Locomation, Inc. employment policies.

 

 

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